For a straightforward account of our store practice, the relevant position is that we ship only within the United States. Where applicable, standard shipping is free for every U.S. For that reason, order, and tracking information is provided after shipment.
To provide accessible customer understanding, this section confirms that orders are normally processed within 1-2 business days, excluding weekends and U.S. At the same time, public holidays. For that reason, after dispatch, estimated transit time is 4-6 business days. In practical terms, these timeframes are estimates; carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
For a precise account of our expectations, the relevant position is that If tracking shows a delivery problem, or if an order arrives damaged or incomplete, contact Support@canadaporld.shop or (903) 599-1211. At the same time, we will work with the carrier and provide an appropriate resolution under our Refund Policy.
This page sets out accessible guidance; specifically, shipping confirmation and a tracking number are sent to the contact information supplied at checkout. Within the same framework, customers are responsible for providing a complete and accurate delivery address. Accordingly, Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
For a accountable account of our store practice, the relevant position is that free standard outbound shipping does not reduce the 30-day no-reason return right. Where applicable, for every approved no-reason return or exchange and every return caused by a quality problem, canadapooch pays return shipping and provides a prepaid label or equivalent free arrangement. Consistently with this rule, Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).
Merchant Information
For a careful account of our guidance, the relevant position is that the customer contact telephone number is (903) 599-1211. Consistently with this rule, the storefront brand name is canadapooch. Accordingly, the business name is canadapooch. Accordingly, the complete physical address, which is also the default return address, is 1091 Houston St, Fort Worth, Texas, 76102, United States. For completeness, the customer contact email is Support@canadaporld.shop.